Enrich Realty Gippsland Privacy Policy
PRIVACY POLICY
Enrich Realty (Rural) Pty Ltd trading as Enrich Realty Gippsland (ABN 51 663 343 404, ACN 663 343 404) ("we," "us," or "our") understands that protecting your personal information is important. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Collection of Personal Information
We may collect personal information from you when you:
Visit our website (enrichrealtygippsland.com.au).
Enquire about or request information on our property listings.
Register for property alerts or newsletters.
Submit an application for a rental property.
Engage our services for the sale or management of a property.
Contact us for any other reason.
The personal information we may collect includes:
Your name, address, email address, and phone number.
Information related to your property interests and preferences.
Financial information (where necessary, such as for rental applications).
Identification documents (where required by law).
Information about your use of our website (e.g., IP address, browsing activity).
Use of Personal Information
We use your personal information for the following purposes:
To provide you with information about properties and real estate services.
To process your enquiries and applications.
To manage our client relationships.
To conduct market research and analysis.
To send you newsletters and promotional materials (You will not receive any ongoing marketing communications unless you have explicitly opted in. We provide clear and easy opt-out options in any marketing materials).
To comply with legal and regulatory obligations.
To improve our website and services.
Disclosure of Personal Information
We may disclose your personal information to:
Our employees and contractors.
Property owners and landlords.
Third-party service providers (e.g., IT providers, marketing agencies).
Legal and regulatory authorities (when required by law).
Financial institutions.
Potential buyers or renters of property.
We will take reasonable steps to ensure that any third party to whom we disclose your personal information protects it in accordance with the APPs.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. This includes implementing physical, electronic, and administrative safeguards. However, no data transmission over the internet can be guaranteed to be completely secure.
Cookies and Website Analytics
Our website may use cookies and other tracking technologies to collect information about your browsing activity. This information is used to improve our website and provide you with a better user experience. You can manage your cookie preferences through your browser settings.
We use Google Analytics to collect information about website traffic. Please review the privacy policies of Google Analytics for more information on how they handle your data here.
Access and Correction of Personal Information
You have the right to access and correct your personal information that we hold. To request access or correction, please contact us using the details below.
Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.
Complaints
If you believe that we have breached the APPs, you can lodge a complaint with us. We will investigate your complaint and respond to you within a reasonable timeframe. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third-party website.